Click each step to see the action, click the picture or use the arrow keys

  • Locking your screen keeps your phone secure. How you unlock your phone will depend on which unlock methods you have set up

  • 1.

    To lock the screen, press the Power/Lock Key

  • 2.

    To unlock the screen, press the Power/Lock Key

    The first time you use the phone after every restart you cannot unlock the phone using biometrics and you will be required to enter your PIN, password or pattern

  • 3.

    If you have Intelligent Scan, facial recognition or iris scanning set up, hold the phone in front of your face to unlock the phone

  • 4.

    If you have fingerprint scanning set up, place your finger on the Fingerprint Scanner to unlock the phone

  • 5.

    If you have a PIN, password or pattern set up, swipe the lock screen upwards

  • 6.

    Enter your unlock method

  • 7.

    If you have no unlock method set up, swipe the lock screen upwards to access the phone