Click each step to see the action, click the picture or use the arrow keys

  • Samsung Dive is a service that allows you to locate and manage your phone from a web browser. You must have a Samsung account.
  • 1. From the home screen tap Settings

    Note: If the Settings icon has been removed from the home screen, you can access it by tapping the Menu key and then Settings
  • 2. Scroll down and tap Security
  • 3. Tap Remote Controls
  • 4. Tap OK
  • 5. Tap the + icon beside Add Account
  • 6. Tap Sign In

    Note:     If you do not have a Samsung account, tap Create New Account and follow the steps
  • 7. Enter the email address associated with your Samsung account and then tap Next
  • 8. Enter your password and then tap Sign In
  • 9. Tap the status switch beside Remote Controls
  • 10. In a web browser, go to www.samsungdive.com
  • 11. Click Sign In
  • 12. Click inside the E-mail field
  • 13. Enter your email address
  • 14. Click inside the Password field and enter your password
  • 15. Click Sign In
  • 16. If you have more than one device assigned to your Samsung Dive account, click the device you wish to access
  • 17. Click Find My Mobile
  • 18. The current location of your phone will be displayed on the map
  • 19. You can track the location of your device by Clicking Start Tracking. This will note the location of your phone every 15 minutes for 12 hours
  • 20. To lock your phone, click Lock My Mobile
  • 21. If you would like to send a message to be displayed on your phone, enter it in to the Message text box
  • 22. Enter a mobile number that can be called from your phone once it is locked
  • 23. Enter an Unlock PIN to be entered to unlock your phone
  • 24. Click Lock
  • 25. When you retrieve your phone, tap Unlock
  • 26. Enter the Unlock PIN and then tap OK
  • 27. To ring your phone to help you locate it, click Ring My Mobile
  • 28. Click Ring
  • 29. Your phone will ring for 1 minute. Swipe the X to the left or right to stop the ringing
  • 30. To wipe your phone, click Wipe Out My Mobile
  • 31. Select whether you would like to wipe the removable storage (Memory Card and SIM Card) or perform a factory data reset. Any data stored on the area to be wiped will be permanently deleted and cannot be retrieved
  • 32. Click the check box beside I agree to the terms and conditions
  • 33. Enter your Samsung password into the Login Password field
  • 34. Click Wipe Out
  • 35. Click OK