Using BlackBerry Protect

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Using BlackBerry Protect

Click each step to see the action, click the picture or use the arrow keys

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1. From the home screen, press the Menu Key
2. Tap Settings
3. Scroll down and tap BlackBerry Protect
4. Make sure the status switch beside BlackBerry Protect is turned on
5. On another device, go to protect.blackberry.com
6. Click Username
7. Enter your BlackBerry ID
8. Click Password
9. Enter your password
10. Click Sign In
11. Click View Location
12. The current location of your phone will be displayed on a map
13. To lock your phone, click Lock Device
14. Click New Password
15. Enter a password. This is the password that must be entered on the phone to unlock it
16. Click Confirm Password
17. Re-enter the password and then click Lock Device
18. To unlock your phone, press the Power/Lock Key
19. Swipe up from the bottom of the screen
20. Enter your password and then tap OK
21. To erase the contents of your device, click Wipe Device
22. Click Wipe Device
23. Enter your BlackBerry ID password and then tap Wipe Device Now. This will erase all data on your phone. You will no longer be able to locate your phone using BlackBerry Protect

BlackBerry Classic

Using BlackBerry Protect