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Performing a Master Reset
Click each step to see the action, click the picture or use the arrow keys
Resetting the phone will delete all settings, media and data. Make sure you have anything you want to keep backed up
- 1.
From the home screen, tap Settings
- 2.
Scroll down and tap General
- 3.
Scroll down and tap Reset
- 4.
Tap Erase All Content and Settings
- 5. Tap Erase Now
- 6.
If required, enter your passcode
- 7.
Tap Erase iPhone
- 8.
Tap Erase iPhone
- 9.
Enter your Apple ID password and then tap Erase