Next stepPrevious step
Performing a Master Reset
Click each step to see the action, click the picture or use the arrow keys
- Note: Resetting your phone will erase all data and settings. Ensure that you have backed your phone up before you reset it
- 1. Swipe down from the top of the screen
- 2. Tap the Settings icon
- 3. Scroll down and tap Backup & Reset
- 4. Tap Factory Data Reset
- 5. Tap Reset Phone
- 6. Tap Erase Everything