Using User Centre +
Click each step to see the action, click the picture or use the arrow keys
User Centre + allows you to view your usage data, check your balance and view tutorials
- 1.
Swipe the home screen upwards
- 2.
Tap User Centre +
- 3.
You can log in using your Videotron account or with your phone number. We will choose to log in using a Videotron account. To do this, tap Sign In
If you choose to sign in using your phone number, you will only be able to view usage for the device associated with that phone number. Signing in with your Videotron account will display usage for all of your Videotron services.
- 4.
Tap Username
- 5.
Enter your username and then tap Password
- 6.
Enter your password and then tap Go
- 7.
A summary of your account will be displayed
- 8.
To view more details about your usage, tap the service you wish to view in the Manage My Usage section
- 9.
Details of your usage will be displayed
- 10.
To add more data for the current billing cycle, scroll down and tap Add a Data Add-On
- 11.
Select how much data you would like to add
- 12.
Tap the Check Box
- 13.
Tap Confirm
- 14.
To view tutorials for Videotron products and services, tap the Menu icon
- 15.
Tap Help and Support
- 16.
Tap the category you wish to view. In this example, we will select Mobile
- 17.
Tap a tutorial to view it