Click each step to see the action, click the picture or use the arrow keys

  • Wi-Fi Calling allows you to make phone calls via Wi-Fi, even if cellular service isn’t available. You are required to add your address so that emergency services can locate you in the event of an emergency

  • 1. From the home screen, tap Phone
  • 2.

    Tap the Menu icon

  • 3.

    Tap Settings

  • 4.

    Scroll down and tap the status switch beside Wi-Fi Calling

  • 5.

    Tap Wi-Fi Calling

  • 6.

    Tap Click here to register for Wi-Fi Calling or to update your existing Emergency Address

    You are required to keep your emergency address up to date. If you have not already added an emergency address on a previous phone, tap Add an Address instead. The following steps will differ slightly but will remain mostly the same.

  • 7.

    Tap the Phone Number field

  • 8.

    Enter your phone number and then tap Submit

  • 9.

    You will receive a text message with a verification code. Open the text message and make a note of the code and then tap the Recent Apps Key

  • 10.

    Tap the Wi-Fi Calling Screen

  • 11.

    Enter the verification code and then tap Submit

  • 12.

    Tap Update

    You are required to keep your emergency address up to date. If you have not already added an emergency address on a previous phone, tap Add an Address instead. The following steps will differ slightly but will remain mostly the same.

  • 13.

    Tap the Civic Number field

  • 14.

    Enter your civic number and then tap the Postal Code field

    The civic number is the number before your street address. For example, if your address is 705 St Catherine Street, the civic number is 705

  • 15.

    Enter the postal code for your address and then tap Next

  • 16.

    Select your address from the options provided

  • 17.

    Verify that your address details are correct and add any information that is missing and then tap Save

  • 18.

    Tap Yes to confirm your address and enable Wi-Fi Calling