Click each step to see the action, click the picture or use the arrow keys

  • User Centre + allows you to view your usage data, check your balance and view tutorials
  • 1. From the home screen, swipe the screen to the left
  • 2. Tap User Centre +
  • 3. You can log in using your Videotron account or with your phone number. We will choose to log in using a Videotron account. To do this, scroll down and tap Sign in
    If you choose to sign in using your phone number, you will be able to view usage for your phone. If you sign in with your Videotron account, you can view usage for all of your Videotron services.
  • 4. Tap Username
  • 5. Enter your username and then tap Password
  • 6. Enter your password and then tap Sign In
  • 7. To view your usage, scroll down to the Manage My Usage section
  • 8. Swipe the displayed services to the left until the service you wish to view is displayed
  • 9. Tap on the service
  • 10. Your data usage for the current period will be displayed
  • 11. To view additional details, scroll down
  • 12. If you would like to add more data for the current billing cycle, scroll down and tap Add a Data Add-On
  • 13. Tap the amount you would like to add
  • 14. Tap I have read and accept the terms of use
  • 15. Tap Confirm
  • 16. To view tutorials, tap the Menu icon
  • 17. Tap Help and Support
  • 18. Tap the topic you would like help about. In this example, we will select Mobile
  • 19. Tap a tutorial to view it
  • 20. To return to the User Centre + home screen, tap the Home icon