Click each step to see the action, click the picture or use the arrow keys

  • A factory data reset will reset your phone to its default factory settings. All data will be erased from the phone. Ensure you have any data you wish to keep backed up before resetting the phone

  • 1.

    From the home screen, tap Settings

  • 2.

    Scroll down and tap System

  • 3.

    Scroll down and tap Restart & Reset

  • 4.

    Tap Factory Data Reset

  • 5.

    Tap Reset Phone

  • 6.

    If required, enter your PIN, pattern or password

  • 7.

    Tap Delete All