Click each step to see the action, click the picture or use the arrow keys

  • Your PC should automatically detect that your phone has been connected. If it doesn’t, you may have to locate it using the File Explorer

  • 1. Attach the USB cable to the phone and to a free USB port on your PC
  • 2.

    Tap Transfer Files

  • 3. On your PC, select your device
  • 4. Select Open device to view files
  • 5. Open the DCIM folder
  • 6. Open the Camera folder
  • 7. Select the photos and videos you wish to transfer to your PC
  • 8. Drag the files in to the desired location on your PC
  • 9. When the files have finished transferring, click the Show Hidden Icons arrow
  • 10. Click Safely Remove Hardware and Eject Media
  • 11. Select the Removable Drive
  • 12. Detach the USB cable from your phone