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Performing a Security Wipe (Master Reset)
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- Note: Wiping your phone will delete anything stored on it. Make sure you have any data you wish to keep backed up before wiping the phone. This could take several minutes (25-30 minutes)
- 1. From the home screen, swipe down from the top of the screen
- 2. Tap Settings
- 3. Scroll down and tap Security and Privacy
- 4. Scroll down and tap Security Wipe
- 5. Scroll down and tap the text entry field
- 6. Type blackberry
- 7. Tap Delete Data