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Performing a Security Wipe (Master Reset)
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- Note: Wiping your phone will delete anything stored on it. Make sure you have any data you wish to keep backed up before wiping the phone
- 1. From the home screen, swipe down from the top of the screen
- 2. Tap Settings
- 3. Scroll down and tap Security and Privacy
- 4. Tap Security Wipe
- 5. Tap the text entry field
- 6. Type blackberry
- 7. Tap Delete Data