Downloading and Using User Centre +
Click each step to see the action, click the picture or use the arrow keys
User Centre + allows you to view your usage data, check your balance and view tutorials
- 1.
From the home screen, tap App Store
- 2.
Tap Search
- 3.
Tap the Search Bar
- 4.
Enter User Centre + and then tap Search
- 5.
Tap Get
- 6.
Hold the camera at eye level and then double-press the Side Button to confirm the download using Face ID
If you don’t have Face ID set up, you will need to enter your password
- 7.
To open User Centre +, from the home screen, swipe the screen to the left
- 8.
Tap User Centre +
- 9.
You can log in using your Videotron account or with your phone number. We will choose to log in using a Videotron account. To do this, tap Sign in
If you choose to sign in using your phone, you will be able to view usage for your phone. If you sign in with your Videotron account, you can view usage for all of your Videotron services
- 10.
Tap Username
- 11.
Enter your username and then tap Password
- 12.
Enter your password and then tap Sign In
- 13.
Tap on the service to view more details about it
- 14.
Your data usage for the current period will be displayed
- 15.
To add data for the current billing cycle, scroll down and tap Add a Data Add-On
- 16.
Tap the amount of data you would like to add
- 17.
Tap I have read and accept the terms of use
- 18.
Tap Confirm
- 19.
To view tutorials, tap the Menu icon
- 20.
Tap Help and Support
- 21.
Tap the topic you would like help about. In this example, we will select Mobile
- 22.
Tap a tutorial to view it