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Performing a Master Reset
Click each step to see the action, click the picture or use the arrow keys
- Resetting the phone will delete all settings, media and data. Make sure you have anything you want to keep backed up
- 1. From the home screen, tap Settings
- 2. Tap General
- 3. Scroll down and tap Reset
- 4. Tap Erase All Content and Settings
- 5. If required, enter your passcode
- 6. Tap Erase iPhone
- 7. Tap Erase iPhone
- 8. Enter your Apple ID password and then tap Erase