Click each step to see the action, click the picture or use the arrow keys

  • Resetting the phone will delete all settings, media and data. Make sure you have anything you want to keep backed up

  • 1.

    From the home screen, tap Settings

  • 2.

    Scroll down and tap General

  • 3.

    Scroll down and tap Reset

  • 4.

    Tap Erase All Content and Settings

  • 5. Tap Erase Now
  • 6.

    If required, enter your passcode

  • 7.

    Tap Erase iPhone

  • 8.

    Tap Erase iPhone

  • 9.

    Enter your Apple ID password and then tap Erase